Amazon Updates Kindle Fire Line
Microsoft, for instance, announced the new generation of its struggling Surface tablets earlier this week. And the devices are getting more proprietary. Tesco, a supermarket chain in Britain, introduced a tablet this week for its customers.
Amazon said the Kindle Fire HDX, at 8.9 inches, would be 34 percent lighter than the previous model. It would have a faster memory and a faster processor, and 11 hours of battery time for mixed use. If you did nothing but read, it would be 17 hours.
In its announcement, Amazon trumpeted the Fire’s new “Mayday” button, which it will be promoted in television commercials. Tap the button and you will be connected to an Amazon expert “24×7, 365 days a year.”
Which brings up the question: Why is this feature needed? Were the previous Fires so complicated that they confused customers?
The Amazon public relations team was not as voluble as the Mayday squad, and no answer was forthcoming Tuesday night.
The cheapest Fire will sell for $139, a substantial discount from the previous version. But it is hard to tell how the Fire is doing because Amazon does not release sales figures. This is clear: It is very far behind the iPad. Apple sold about $33 billion worth of iPads in the last year. Amazon’s total revenue in 2012 was less than twice that, and Amazon sells many, many other things besides Kindles.
“The challenge for Amazon is expanding its appeal beyond Amazon’s super fans,” said Sarah Rotman Epps, a Forester analyst. “They’re not the market leader, or anywhere near it. The risk is they fall by the wayside like Barnes & Noble — max out their base and then have nowhere to go.”
Next up, according to the rumors: Kindle TV, a set-top device that will feed Amazon’s growing selection of video content directly into living rooms. Stay tuned.
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http://finance.yahoo.com/news/amazon-updates-kindle-fire-line-075217777.html
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